Privacy, cookies, and third party services
Our use of your data, cookies, and external services: what you should know, and how to opt out if you want to.
- Who gets to see the details of my incident?
- If you report an incident we pass the details of your incident to the council highways department or contacts responsible for the area where you located the problem, or other relevant highways authoirty. We may also share the details of your incident with our supporters if doing so would improve the understanding of cycle-safety.
- Who gets to see my email address?
- Only people we authorise to view the Collideoscope administration interface will be able to see your email address and they will never use it for anything other than to help administer Collidoscope. We will never give or sell your email address to anyone else, unless we are obliged to by law. Your name, given in the name field, will not be published anywhere unless you let us (if you give your name elsewhere, e.g. in the public details section, it will be publicly available).
- Will you send nasty, brutish spam to my email address?
- Never. We will email you if someone leaves an update on a problem you’ve reported, and send you a questionnaire email four weeks after you submit a problem, asking for a status update; we’ll only ever send you emails in relation to your problem.
To make our service easier or more useful, we sometimes place small data files on your computer or mobile phone, known as cookies; many websites do this. We use this information to, for example, remember you have logged in so you don't need to do that on every page, or to measure how people use the website so we can improve it and make sure it works properly. Below, we list the cookies and services that this site can use.
|fixmystreet_app_session||A random unique identifier||When browser is closed, or four weeks if “Keep me signed in” is ticked|
Measuring website usage (Google Analytics)
We use Google Analytics to collect information about how people use this site. We do this to make sure it’s meeting its users’ needs and to understand how we could do it better. Google Analytics stores information such as what pages you visit, how long you are on the site, how you got here, what you click on, and information about your web browser. IP addresses are masked (only a portion is stored) and personal information is only reported in aggregate. We do not allow Google to use or share our analytics data for any purpose besides providing us with analytics information, and we recommend that any user of Google Analytics does the same.
If you’re unhappy with data about your visit to be used in this way, you can install the official browser plugin for blocking Google Analytics.
The cookies set by Google Analytics are as follows:
|__utma||Unique anonymous visitor ID||2 years|
|__utmb||Unique anonymous session ID||30 minutes|
|__utmz||Information on how the site was reached (e.g. direct or via a link/search/advertisement)||6 months|
|__utmx||Which variation of a page you are seeing if we are testing different versions to see which is best||2 years|
Google’s Official Statement about Analytics Data
Bits of wording taken from the gov.uk cookies page (under the Open Government Licence).